AllChinaBuy is currently unavailable. Following a warehouse upgrade announced in May, the platform stopped accepting orders, and the site now displays a maintenance notice stating that an unresolved hacker attack is being dealt with. The company has not confirmed a resumption date. Buyers who need a working consolidation and shipping agent should use an operating alternative while AllChinaBuy remains offline.
AllChinaBuy is a China-based shopping agent that buys items from Taobao, 1688 and Weidian, stores them in its warehouse and forwards them internationally. Launched in April 2024, it grew quickly and at one point ranked as the second-largest agent in the category, with most customers in the United States. Order placement has been suspended since May 2026, and the official site currently shows only a maintenance notice.
| Official status | Suspended; the homepage serves a maintenance notice as of our latest check |
|---|---|
| Suspension began | Order placement stopped in May 2026 for a warehouse upgrade; the company initially estimated service would resume in July 2026 |
| Stated reason now | An unresolved hacker attack; the site remains in upgrade and maintenance mode |
| Ordering and top-ups | Not available while maintenance is in progress |
| Operating company | Hangzhou Taohaowu Technology Co., Ltd., with related entities Hong Kong AllChinaBuy Co., Limited and UK AllChinaBuy Co., Limited |
| Launched | April 2024; at one point the second-largest agent in the category |
| Main customer market | United States |
| Support contact |
About AllChinaBuy
AllChinaBuy launched in April 2024 and climbed quickly in the shopping-agent market, at one point ranking as the second-largest platform of its kind. It is operated by Hangzhou Taohaowu Technology Co., Ltd., with related entities registered in Hong Kong and the UK, and its customer base is concentrated in the United States. The model is the standard agent model: customers submit product links from Chinese marketplaces, the platform purchases on their behalf, goods are received at a warehouse, and the buyer then pays for consolidated international shipping. In May 2026 the platform suspended order placement to carry out a warehouse upgrade and said it expected service to resume in July. That did not happen. As of our latest check the official website returns only a maintenance notice, which states that an ongoing hacker attack has not been fully resolved and that the site is undergoing an upgrade and maintenance process. No new resumption date has been announced, and the only published contact route for order questions is the support email.| What works well |
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AllChinaBuy status: closed for orders
The practical situation is simple: the official website is not a working storefront right now. Visitors get a maintenance notice instead of a catalog, and the notice explains that an unresolved hacker attack prompted an upgrade and maintenance process. Order placement was suspended earlier, in May 2026, for a warehouse upgrade that was expected to finish in July. Because no replacement date has been published, any page that still advertises AllChinaBuy links, coupons or spreadsheet entries should be read as a historical directory rather than a live route to buy. Treat any current-sounding claim about AllChinaBuy shipping times as unverified until the platform itself confirms a reopening.Is AllChinaBuy legit?
The company behind the brand is real and registered, and the platform operated at scale for roughly two years, so the outage is best understood as a service and security problem rather than a vanished operation. Order placement stopped in May 2026 for the stated warehouse upgrade, and the company then said it would return in July. It did not, and the site now points to an unresolved hacker attack. In March 2026 a US court dissolved a preliminary injunction that had previously been entered against related entities in a trademark dispute, which is litigation context and not an endorsement of service quality. The honest summary for a buyer is that legitimacy is not the open question. Availability is.What the outage means for shipping and warehouses
Shipping is where a suspended agent hurts most. Consolidated parcel services, warehouse storage windows, quality-check requests and outbound bookings all depend on the platform operating, so those functions cannot be relied on while maintenance is in progress. If you already have goods sitting in an AllChinaBuy warehouse, the questions worth asking in writing are how long storage will be honored, whether a parcel can still be dispatched through an alternative route, and how a refund or balance transfer would be handled. Do not assume pre-suspension carrier rates or free-storage terms will apply when service returns; rate cards and line availability normally change after a long shutdown.Choosing a shipping agent while AllChinaBuy is offline
Buyers who need to keep ordering have two reasonable paths: wait, or move to an agent that is actively receiving parcels. If you move, judge the replacement on operational history, platform scale, included services, top-up exchange rate, payment processing fee and the carrier rates quoted inside your own account. Large, long-running platforms tend to be more stable, but stability is only half the decision, because the exchange rate and processing fee change your final landed cost as much as the shipping line you pick. Kakobuy and other established agents are commonly used options in this market; compare them on the same terms rather than on promotional wording, and treat every shipping figure as an estimate until a parcel is actually booked.How to use AllChinaBuy
Verify the current status
Open the official AllChinaBuy site and read the notice on the homepage. If it still shows maintenance, order placement is closed and any catalog page or link list you found elsewhere is not a sign that the platform is accepting purchases.
Account for anything already in the system
List every open order, wallet balance and warehouse item you hold, with order numbers and dates. Send one consolidated message to [email protected] asking about refunds, storage time limits and how shipping will be handled if service resumes.
Do not send money during the outage
Avoid new top-ups, new purchase requests and shipping payments while the site is under maintenance. Funds and parcels are easier to track when you do not add new exposure to a platform that is not processing orders.
Move time-sensitive purchases to a working agent
If you need items bought or shipped soon, place those orders with an agent that is currently operating, and keep AllChinaBuy orders separate so their status stays easy to follow.
Compare a replacement the way you would compare shipping costs
Check how long the platform has operated, how many users it serves, what warehouse services are included, the top-up exchange rate, the processing fee and the carrier rates quoted in your account. Those six points determine the final landed cost more than any advertised headline rate.