Mulebuy was a shopping agent that bought items from Taobao, 1688 and Weidian for overseas customers, inspected them at a Huizhou warehouse and shipped parcels internationally. Its Mulebuy Spreadsheet gathered curated product links in one searchable list. Mulebuy has ceased operations, so buyers who still need an agent should move to a working platform such as Kakobuy, Superbuy or Lovegobuy.
Mulebuy is a cross-border shopping and shipping agent for international buyers who want goods from Chinese marketplaces such as Taobao, 1688 and Weidian. It handles ordering, receiving, warehouse quality control, consolidation and international forwarding on the buyer's behalf, and it is paired with the Mulebuy Spreadsheet, a curated product-finding tool. The service has ceased operations, so the spreadsheet and platform are best understood as a reference for former users who now need another agent.
| Operating status | Mulebuy has currently ceased operations and purchases are unavailable. |
|---|---|
| Reported incident | On August 3, 2026 the platform was hacked; an investigation to gather evidence is reported as ongoing. |
| Warehouse | Goods were received and inspected at the company's own warehouse in Huizhou. |
| Sourcing channels | Taobao, 1688 and Weidian. |
| Product discovery tool | The Mulebuy Spreadsheet, a continuously updated list of curated product links. |
| Service scope | Order placement, quality control photos, warehousing, consolidation and international shipping. |
About Mulebuy
Mulebuy Spreadsheet is a product search tool built for overseas shoppers who used Mulebuy's China purchasing and forwarding service. It is a searchable, regularly refreshed catalogue that collects curated product links from Taobao, 1688 and Weidian. Inside the tool you can browse by category and look at product images, seller information and quality control references, which removes much of the time normally spent hunting for trustworthy links by hand. When something looks right, you copy the link, import it into Mulebuy and order from there.The spreadsheet is meant to sit alongside the rest of the Mulebuy service: warehouse quality inspection with actual photos, parcel consolidation, free storage and worldwide shipping. Together they covered the whole chain from sourcing to delivery. That chain is currently broken, because Mulebuy has ceased operations after the incident reported on August 3, 2026. Buyers who still need to place orders are being pointed towards working alternatives such as Kakobuy, Superbuy, Lovegobuy and CSSBuy, and the spreadsheet remains useful mainly as a source of product ideas that can be pasted into a different agent.
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How do I choose a new agent platform after Mulebuy?
This section is for existing Mulebuy users who need a new purchasing agent. It is a neutral comparison of Kakobuy, Superbuy, Lovegobuy and CSSBuy, with practical guidance rather than a single verdict.Start by ranking what matters to you. Product sourcing efficiency, including whether the platform offers a sheet-style catalogue similar to the Mulebuy Spreadsheet. Quality control, meaning default photo quality, close-ups and the price of extra photos or videos. Cost structure, covering service fees, international shipping, storage and repacking charges. Warehouse storage, both the free period and the flexibility of consolidation. Customer support, in particular response speed across time zones and how returns or seller disputes are handled. Shipping lines, including destination coverage, sensitive goods and customs stability. Lastly user experience: interface, bulk order handling and payment methods such as PayPal or credit card.
Superbuy is a long-established platform with solid infrastructure and broad features, bulk order management, a wide choice of shipping lines and frequent promotions. Warehouse operations are standardised, with 90 days of free storage and flexible consolidation, plus an active community. The trade-offs are an ageing interface, template-heavy replies at peak times and paid extras for enhanced QC. It suits buyers with large, mixed-item orders who want shipping choice and promotions.
Kakobuy is a more modern platform with a clean, mobile-friendly interface, low base service fees and up to 100 days of free storage, which suits long-term stockpiling. The workflow is simple and it offers a catalogue tool comparable to the Mulebuy Spreadsheet, so the experience feels familiar to former Mulebuy users. Basic QC photos are solid and free, and it is well regarded in shopper communities. Promotions are fewer and very large bulk orders are handled less capably than on Superbuy. It fits buyers who want a simple interface, long consolidation windows and stable low base fees.
Lovegobuy stands out for detailed, high-resolution QC photos that capture fabric texture and glue marks, fast domestic purchasing that usually completes within 24 to 48 hours, PayPal support with buyer protection and some specialised shipping routes. Returns depend heavily on the Chinese seller, so a refusal can be costly, and support often takes 6 to 12 hours to respond because of time zones; tracking updates are not always instant. It suits shoppers buying sneakers and apparel who prioritise QC images and place smaller individual orders.
CSSBuy offers highly customisable parcel handling and good flexibility for repacking and parcel modification, with PayPal, credit card and Wise as payment options and 90 days of free storage. Overall costs stay manageable for experienced users. Extra services such as QC and special packaging are charged separately, which makes totals harder to estimate, and the learning curve is steeper. It is best for seasoned buyers who want full control over repacking.
In short: if you liked the Mulebuy Spreadsheet and prefer a simple interface with long consolidation, Kakobuy is the closest match. For large multi-item orders with many shipping choices and promotions, Superbuy fits. For sneakers and clothing where detailed QC photos matter most, Lovegobuy fits. For fully custom repacking by an experienced buyer, CSSBuy fits. Whatever you pick, avoid a large first order: test with something small, verify ordering speed, QC quality, packing, support and shipping, and use PayPal where possible for buyer protection. Customs risk applies on every platform.
What the Mulebuy Spreadsheet is, and what it is worth now
The Mulebuy Spreadsheet is a searchable, continuously updated catalogue of curated product links from Taobao, 1688 and Weidian. It was designed to cut down the time spent hunting for reliable links by hand, letting you browse by category and view product images, seller information and quality control references before copying a link into Mulebuy to order.Since Mulebuy has ceased operations, the spreadsheet can no longer complete the journey from link to delivered parcel. Its practical value now is as an idea and reference list: you can still browse it to identify sellers and products, then paste those links into a working agent such as Kakobuy, Superbuy, Lovegobuy or CSSBuy. Product availability, prices and seller pages change constantly, and nothing in the sheet guarantees that a listing is still live or that a QC reference reflects the current batch, so verify before ordering.
How to use Mulebuy
How do I use the Mulebuy Spreadsheet?
Open the spreadsheet tool, browse or search by category, and check the product images, seller information and QC references. When you find something you want, copy the product link so you can paste it into Mulebuy or into any other agent you have moved to.
How do I place an order now that Mulebuy has stopped?
You cannot order through Mulebuy at the moment. Purchases can be made through other agent platforms such as Kakobuy, Lovegobuy, Superbuy or CSSBuy, using the same paste-a-link workflow.
What are the fees and services like on those platforms?
Exchange rates and shipping rates differ from platform to platform, and Mulebuy's published pricing no longer reflects the market. Research current fee pages directly and, where possible, favour an established provider with a track record before sending a large order.
How can I limit the risk when switching?
Start with a small test order to check ordering speed, QC photo quality, packing standard, support responsiveness and shipping performance. Confirm the free storage window, extra QC charges, supported shipping lines and payment methods before you consolidate a bigger batch.
Shopping-agent guide
First you found the product. You pasted a Taobao, 1688 or Weidian link into the platform, searched by keyword, or searched by image, and you could also browse the Mulebuy Spreadsheet for curated links with images, seller details and QC references. Mulebuy then placed the order and paid the domestic seller for you, solving the payment and language barriers.
Next came the warehouse stage. Goods were delivered to Mulebuy's own warehouse in Huizhou, where staff inspected them and posted free quality control photos so you could confirm the appearance and details. You could request extra checks, accept or reject the item, and keep purchases in free long-term storage.
Finally you consolidated. Multiple orders could be combined into one international parcel to cut shipping cost, and the parcel was then forwarded to your address.
That flow is no longer available. Mulebuy has ceased operations following the incident reported on August 3, 2026, and the status of any pending purchases, stored items or balances is unclear. If you still need an agent, pick a platform that is currently operating, such as Kakobuy, Superbuy, Lovegobuy or CSSBuy, and start with one small test order before committing to a large haul. The Mulebuy Spreadsheet can still be used as a product-idea list: copy a link you like and paste it into whichever agent you choose.