Superbuy is an all-in-one China buying and forwarding platform with lifetime free basic purchasing. Shop Taobao or Tmall, get free inspection, 90-day storage and parcel consolidation to cut shipping costs. It serves 200+ countries with transparent pricing, bilingual support and multi-currency payments, making China shopping safer and simpler for overseas buyers.
Superbuy (superbuy.com) is a long-established one-stop purchasing and freight-forwarding platform for overseas shoppers. Its standout perk is lifetime zero basic purchasing fees. It supports orders from Taobao, Tmall and other Chinese stores, with free warehouse inspection and item photo verification, 90 days of free storage, and parcel consolidation to cut international shipping costs. Hundreds of shipping routes cover more than 200 countries and regions with transparent pricing, alongside bilingual support and multi-currency payment options.
| Free storage | 90 days |
|---|---|
| Free QC photos | 3 (+3 for Weidian) |
| Exchange rate | 6.19 (as of 2026-09) |
| Payment methods | Cards, Wise, Bitcoin, Alipay, WeChat Pay |
| Payment fees | Wise bank transfer -3.13%; credit card and Apple Pay +3.94% (as of 2026-09) |
| Support email | |
| Support phone | +86 19986924711 |
| Fee information as of | 2026-09 |
About Superbuy
Superbuy was founded in 2012 and pioneered the reverse cross-border shopping business model. It is a one-stop Chinese shopping agency and international shipping platform for global consumers, helping overseas users buy from domestic e-commerce platforms such as Taobao and Tmall.The platform includes the Superbuy Spreadsheet product search tool, a large database of products that lets users quickly search, filter and compare domestic sources to find the items they want. Core advantages include a lifetime waiver of basic purchasing fees, free in-house quality inspection when items reach the warehouse, and 90 days of free storage. Users can consolidate multiple packages and request reinforced packaging to reduce international shipping costs.
Superbuy operates a wide range of international shipping routes serving more than 200 countries and regions with clear, transparent pricing. It offers bilingual customer service, supports multi-currency payments, and provides end-to-end service from procurement and inspection through warehousing and international delivery. The company is operated by DOT Technology Hong Kong Limited (Registration No. 72396324).
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Is Superbuy legit?
Superbuy is a legitimate, operating shopping agent rather than a scam clone. It has run for 14 years and is one of the earliest reverse cross-border shopping platforms in China, operated by DOT Technology Hong Kong Limited (Registration No. 72396324). According to public data from SimilarWeb, Superbuy receives over 2.65 million monthly visits and ranks among the industry leaders, which indicates sustained user trust. As with any agent, orders are still handled through a third-party warehouse, so keep your receipts and order records.Where Superbuy is popular
According to SimilarWeb data, Superbuy's audience is concentrated in the United States, the United Kingdom, Canada, Australia and France. Its payment lineup mirrors that reach, with regional rails for Europe, Southeast Asia, Latin America, Turkey, Australia, Brazil, South Korea and more.Payment methods and transaction fees
Superbuy accepts credit and debit cards, Wise transfers, UnionPay, bank transfer, Alipay, WeChat Pay and Bitcoin, plus a long list of regional methods. Fees below were current as of 2026-09 and change periodically, so confirm them at checkout.Low-cost options: Wise bank transfers carry a fee of -3.13% (a rebate rather than a charge), Alipay top-ups are free with a 1-60 minute credit delay, and WeChat Pay top-ups are free with the same delay. Bancontact is 0.5% + 0.3 EUR, BANCOMAT Pay 1% + 0.1 EUR, MB WAY 1.5% + 0.15 EUR, MyBank 1.5% + 0.22 EUR, PayNow 1.50% and Touch 'n Go eWallet 2.50%.
Mid-range options: iDEAL 2% + 0.3 EUR, EPS 2% + 0.3 EUR, PayU 2% + 0.3 EUR, BLIK 2% + 0.7 PLN, PIX 2% + $0.05, DANA 2.50%, GrabPay 2.5%, PromptPay 2.5% + 15 THB, Kakao Pay 2.7% + $0.3, GCash 2.7% + $0.3 and PayID 2.9% + $0.3.
Higher-cost options: Trustly 3% + $0.40, Mercado Pago (Mexico) 3.50%, Turkish bank cards 3.8%, and credit cards or Apple Pay at +3.94%. Kakao Pay, GCash, PayID, PIX, Trustly, Turkish bank cards and similar rails may also pass through their own currency-conversion charges.
Top-up notes: Alipay is a third-party payment platform affiliated with Alibaba Group, with banking and card-network partnerships. WeChat Pay is run on Tencent's Tenpay infrastructure, which holds an internet payment license; link a bank card and complete identity verification to top up. Debit and credit cards from China Merchants Bank, China Construction Bank, China Everbright Bank, China CITIC Bank, Agricultural Bank of China, Guangfa Bank, Ping An Bank, Industrial Bank and China Minsheng Bank are supported, along with credit cards from Shenzhen Development Bank and Bank of Ningbo. MyBank is limited to Italian bank cards and settles in euros.
Value-added services and warehouse fees
Free services include returns and exchanges at low monthly frequency: up to about one return or exchange per month is free, two to five times per month costs $0.80 per return and $1.60 per exchange, six to nine times costs $1.60 and $3.23, and ten or more costs $3.23 and $6.46.Per-item or per-piece fees as of 2026-09: 3C power-on inspection $1.93, split order or discard item $0.30, second inspection $1.00, trim wires $0.80, remove product tags $0.48, product video $3.23, live model try-on photos $4.84, plastic sealing $1.61, packaging modification $0.32, bubble column packaging $0.80, cowhide bubble bag $0.50 per parcel, EPE foam packaging $0.64, dust bag service $0.64, custom EPE foam reinforcement $3.71 plus materials, detailed inspection $0.88, extended storage $1.61 per month, ironing $3.23, detailed photography $0.48 and priority receiving $0.80.
Parcel-level fees: priority shipping is $1.61 for parcels of ten or fewer items, and for larger parcels the first ten items cost $1.61 with each additional item at $0.08. Moisture-proof bags are $0.96 per package, stretch film $0.64 per kg up to $3.23, packaging process video $0.80 per package, EPE foam filler $0.48 per kg up to $2.42, foldable shoe boxes $0.80 per package, corner protectors $0.80 per kg up to $4.03, custom packaging $0.80 per package plus materials, vacuum compression bags $2.74 each and wooden crate reinforcement $40.38 each. Most add-ons take about 24 hours to complete.
How buyers keep shipping costs down
Consolidation is the main lever. Items sit together in the warehouse for up to 90 free days, so ordering across several weeks and shipping once usually beats shipping frequently. Compare routes before paying, since price and speed vary widely across the hundreds of available lines. Because charges follow volume as well as weight, filling dead space with light, small goods rarely increases the total. Shipping is charged as a prepaid estimate against weight, and any overpayment is returned to your account balance rather than lost.How to use Superbuy
Step 1 — Pick a Superbuy Spreadsheet
Superbuy's product listings are largely shaped by reviews shared by real buyers on YouTube and Reddit. Since launching in 2012 the platform has focused on reputation and service rather than heavy marketing, and it now holds a solid second-place position in the industry. Open the spreadsheet tool, search a keyword, filter by category or price, and copy the product links you want.
Step 2 — Submit the order and pay
Superbuy runs a loyalty points system with shipping discounts by membership tier. Points can be redeemed for coupons or applied as a discount, with 100 points equal to 1 CNY. Members can get up to a 10% shipping discount, and a birthday package issued on the 1st of the birthday month offers up to 20% off. Topping up by bank transfer is usually the cheapest funded route.
Step 3 — Inspection, storage and extras
After payment, Superbuy buys the items from the designated merchant on the designated platform. When goods reach the warehouse you get three high-quality photos and 90 days of free storage. During that window you can keep ordering and consolidate later. Services include shoe-box removal, thread trimming, tag removal, try-ons, QC videos, ironing and power-on testing. Removing shoe boxes or tags or testing electronics makes an item non-returnable, so choose deliberately.
Step 4 — Consolidate and ship out
Combine warehouse items into one package and compare shipping routes before you commit. Shipping is prepaid from estimated weight; if the actual cost is lower, the difference is refunded to your Superbuy account. Cost is normally driven by volume and weight, so adding small items such as socks, underwear or phone cases rarely raises the total and makes a parcel more cost-effective.
Shopping-agent guide
Core features:
- Product search and filtering: enter keywords to retrieve a large volume of domestic product data, then filter by category and price range.
- Product information summary: links, images, prices and store details are shown in a table format so options can be compared side by side.
- One-click import to Superbuy: once you find suitable products, copy the product links into the Superbuy platform to place a purchase order, keeping the path from discovery to procurement seamless.
How to use it:
1. Open the Superbuy Spreadsheet tool and enter keywords for the products you want.
2. Use the filters to adjust price and category, then browse the returned list.
3. Compare product details, select your targets and copy the product links.
4. Paste the links into the Superbuy platform to submit a purchasing order, then use the full service chain of inspection, warehousing and consolidated shipping.
Once an order is placed, Superbuy buys the item from the designated merchant. When it arrives at the warehouse the platform provides three high-quality photos and 90 days of free storage, during which you can keep buying and eventually consolidate everything into one shipment. Optional value-added services include shoe-box removal, loose-thread trimming, tag removal, in-person try-ons, QC videos, ironing and power-on testing for electronics. Note that services such as shoe-box removal, tag removal and power-on testing generally make an item non-returnable, so choose carefully.
To save money, combine warehouse items into a single package and compare shipping routes before choosing. Shipping is prepaid from the estimated weight, and any overpayment is refunded to your Superbuy account. Shipping cost is normally driven by both volume and weight, so adding small everyday items such as socks, underwear or phone cases usually does not raise the total and is a cost-effective way to fill a parcel.
Fee details, exchange rates and payment surcharges in this guide reflect the information available as of 2026-09 and should be re-checked on the platform before you commit funds.